One Small Step
Leadership Connect Solutions Ltd is a boutique talent management firm; we help make talent discussable to improve innovation and team performance.
Leaders of teams who promote experimenting as path to learning deliver higher quality results.
Here’s an interesting example from Amy Edmondson, a Harvard Professor: Researchers at NASA wanted to test fatigue error rates on flight teams. The researchers ran tests in flight simulators (thankfully!) with a group of twenty, two person teams; half the group was ‘in a fatigue’ position, and the other was ‘well-rested’. The teams ‘flew’ as if it were the last segment of a three-day shift. The ‘fatigue teams’ flew three eight-to-ten-hour shifts – this included at least five take off and landings, sometime up to eight. The ‘well rested’ teams entered the flight simulator, after two days off, essentially, they were entering the flight simulator like their first segment of a three-day shift. To their surprise, the researchers discovered the fatigued teams performed better than the rested teams. As expected, the fatigued individuals made more errors than there well rested counterparts, however, because as teams they had flown more multiple flights, they made fewer errors as teams. Apparently, they were able to work together, catching and correcting one another’s errors, avoiding serious mishaps. In contrast, the well-rested pilots, who flew fewer flights together, were unfamiliar and therefore did not work as well together as teams.
If you are interested in nurturing better team results, we can help you get there.